Electrical Power Service (Day of Show)

Cancellation of services must be made three (3) days prior to the first contracted date of your event.

• No credit will be issued for services or equipment installed but not used.
• Claims and/or refunds will not be considered nor honored unless filed by the exhibitor prior to the close of your event at servicenow@ermco.com.
• All questions on billing must be settled prior to the close of your event.
• Refunds for less than $50.00 will not be considered.
• Refunds for cancelled services must be made three (3) days prior to first contracted date of your event.
• No refunds will be processed after the event closes. NO EXCEPTIONS.

• All floor order services and/or changes to orders must be placed through the online ordering portal.
• ERMCO cannot guarantee service prior to the show opening for floor orders.
• Under no circumstances shall anyone other than ERMCO personnel make service connections.
• ERMCO is not responsible for power failures or fluctuations in voltage, air or water pressures.
• All equipment and connections regardless of source of power must comply with federal, state and local safety codes.
• Exhibitor agrees to indemnify and hold harmless ERMCO, Inc, and their respective officers, agents and employees against and from any and all claims for property damage and personal injury including death, arising out of or in any way caused by exhibitor’s negligence in the use or misuse of the utility service equipment, etc., supplied to the exhibitor by ERMCO under this order.
• Exhibitor will be responsible for damage to electrical equipment caused by exhibitor equipment, acts and/or omissions.
• If by reason of any default on the part of exhibitor hereunder, it becomes necessary to engage an attorney, the exhibitor agrees to pay all costs, expenses and attorney’s fees expended or incurred by ERMCO in connections herein.

• A standard electrical outlet is a single female receptacle. Multi-outlet fixtures are available for purchase. Exhibitors are permitted to provide their own multi-outlet strips and extension cords.
• If special electrical connections are required, the exhibitor is responsible for furnishing the associated wiring schematics and required connectors. Exhibitor will be responsible for all labor charges involved in connecting and disconnecting wires. Please contact servicenow@ermco.com with any special wiring requirements.
• Use of open clip sockets, latex or lamp cord wire, duplex or triplex plugs is prohibited.
• All exhibitor’s cords must be of the three (3) wire grounded type. All exposed non-current carrying metal parts of fixed equipment which are liable to be energized shall be grounded.
• Electrical equipment is to be installed, operated, and maintained in a manner which does not create a hazard to life or property.
• Connection rates cover bringing service to the booth in the manner most convenient to ERMCO and The Event Center at Innovation Mile and do not include adapters or special wiring.
• Each exhibitor must order power separately. Exhibitors are not allowed to share power sources.
• Unauthorized use of electrical services will be terminated or exhibitor must pay Utility Services charges associated with service.